Nonverbal Communication in the World of Business - 1072 Words

Karam Merhi Professor Macphail SPC 1017 TR11 18 oct. 2012 Nonverbal Communication in the World of Business Communication that is neither a written nor a spoken language that creates a meaning is known as Nonverbal communication. According to bizmove.com, â€Å"People tend to believe actions more than words.† Movies first started without any audio, so the actors and actresses used different kinds of nonverbal communication to convey messages they were trying to get across, for example, Charlie Chaplin movies. Nonverbal communication plays an important role in everyday society and in the business world. Nonverbal ways of communication include facial expression, gestures, touch, paralinguistics (voice), body language, eye contact, and†¦show more content†¦When someone is leaning back on his or her chair it means that he or she does not really care what is going on. In Japan, bowing shows the person’s rank in the Japanese society. In Turkey, keeping one’s hands in his or her pocket is disrespectful (andrews.edu). It is always a good thing before going to another country for a business trip to study the proper business etiquette. Furthermore, Eye contact is yet another big deal in the business industry. According to bizmove.com, â€Å"It can convey emotion, signal when to talk or finish, or aversion. The frequency of eye contact may suggest either interest or boredom.† This means that eye contact is very important when speaking to someone, listening to a speaker, or showing interest. When it comes to business never lose eye contact. According to professor Macphail, â€Å"Eye contact tells a lot about the speaker† (Macphail). In the Western cultures looking directly into someone’s eyes shows respect. But in Japan, Africa, Latin America, and the Middle East to show respect one has to avoid eye contact with the elders. As a matter of fact, Appearance is a key to success. When it comes to business, if a man is dressed properly in a decent suit and a woman is dressed properly in a decent dress, or pencil skirt and a blouse, is considered as proper appearance. If a man goes to work in shorts and a top, the man isShow MoreRelatedVerbal Communication : Nonverbal Communication905 Words   |  4 PagesBusiness communication is a skill not everyone has; it is however something that can be learned. Many people think of only verbal skills when working on their business communication; however some forget how nonverbal cues can affect a message. Nonverbal communication can make or break a business conversation. If a potential partner interprets nonverbal communication conveying a different message than the verbal does it can lead to complications when trying to close an opportunity. 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